20Service and SupportFirst …If an alarm (amber light) displays:1. Make sure paper is loaded in theprinter.2. Turn the printer off and on again.3. Make sure the toner lock leversare in the locked position.4. Reinstall the drum/toner units,making sure the toner lock leversare in the locked position.5. Open the status monitor or checkthe LCD for an explanation of thealarm.Consult the store where youpurchased your printer.OKI Resources• Available 24 hours a day, 7 days aweek• Visit our multilingual web site:WWW.OKIPRINTINGSOLUTIONS.COM• Visit my.okidata.com.• Call 1-800-654-3282.OKI is a registered trademark of Oki Electric Industry Company, Ltd.3M is a trademark or registered trademark of 3M.AmEx is a registered trademark of American Express Co.MasterCard is a registered trademark of MasterCard International, Inc.VISA is a registered trademark of Visa.Windows is either a registered trademark or trademark of Microsoft Corporation in theUnited States and other countries.Xerox is a trademark of Xerox Corporation.