C5650n/C5650dn User’s GuidePrint Quality Problems • 116Shading on unprinted sectionsToner rubs off when you rub the printedsurface.Possible cause RemedyPaper has beenaffected by staticelectricity.Store paper within specified temperature andhumidity levels. See “Specifications” onpage 106.Paper is too thick. Use recommended paper. See “Paper Weights”on page 14.Toner is low. Replace toner cartridge. See “Replace a TonerCartridge” on page 54.Possible cause RemedyMedia Weight andMedia Type settingsmay not beappropriate.Set the value of media weight in the menu tothe next heaviest one (MEDIA MENU → YYYMEDIA WEIGHT).Packing materials wereleft on the fuser whenit was installed.Careful! Fuser my be HOT!Open the top cover and check to be sure thatall the packing materials were removed fromthe fuser. See “Replace the Fuser” on page 71.
