Oki C911dn User Manual

Also see for C911dn: User manual Troubleshooting guide User manual User manual Setup guide

Contents

Oki C911dn User Manual Manual pdf 12 page image

- 12 -Paper jamsTroubleshooting12 IndexMaintenanceCategory Message displayed on the liquid crystalpanelLocation ofpaper jamError codedisplayed afterpressing the[HELP] buttonReferencepagesPaperjam(When apaper isjammedinsidetheprinter)Paper jam has occurredOpen Right Side CoverPlease see HELP for detailsPaper jam inthe vicinityof Right SideCover380, 390 page 14Paper jam has occurredOpen [TRAY]* Side CoverPlease see HELP for detailsPaper jam inthe vicinity oftray side cover391, 392, 393,394, 395page 24Paper jam has occurredOpen Left Side CoverPlease see HELP for detailsPaper jam inthe vicinity ofLeft Side Cover384 page 34Check Exit UnitRemove PaperPlease see HELP for detailsPaper jam inthe exit unit381 page 15There is a paper jam in the vicinity of the fuser unitRemove PaperPlease see HELP for detailsPaper jam inthe vicinity ofthe fuser unit382, 383, 389 page 20A paper jam has occurred near the duplex unitRemove PaperPlease see HELP for detailsPaper jam inthe vicinity ofthe 2-SidedPrinting unit370, 371, 373 page 25Check the lower side of Duplex UnitRemove PaperPlease see HELP for detailsPaper jam inthe vicinity ofthe lower sideof 2-SidedPrinting unit375 page 30Messagedoes notdisappear(When themessagedoes notdisappeareven afterremovingthe jammedpaper)Paper remains in the printerOpen [COVER]*Please see HELP for detailsPaper jam inthe vicinityof TRAY SideCover631, 632, 633,634, 635page 24Paper remains in the printerOpen Right Side CoverPlease see HELP for detailsPaper jam inthe vicinityof Right SideCover637 page 14There is paper remaining inside the exit unitRemove PaperPlease see HELP for detailsPaper jam inthe exit unit638, 639 page 15Paper remains in the vicinity of 2-Sided Printing UnitRemove PaperPlease see HELP for detailsPaper jam inthe vicinity ofthe 2-SidedPrinting unit640, 641, 642 page 25Check the lower side of Duplex UnitRemove PaperPlease see HELP for detailsPaper jam inthe vicinity ofthe lower sideof 2-SidedPrinting unit650 page 30Check Face Down StackerRemove PaperPlease see HELP for detailsPaper jam inthe vicinity ofLeft Side Cover651 page 34*: Either of Tray 1 to Tray 5 will appear in [TRAY]. (Tray 2 to Tray 5 will be displayed when the option of additional tray units ismounted.)Either of Tray 1 Side Cover to Tray 5 Side Cover will appear in [COVER]. (Tray 2 Side Cover to Tray 5 Side Cover will bedisplayed when the option of additional tray units is mounted.)