ES 2024/2024e Troubleshooting • 411PROBLEMS PRINTING FROM WINDOWSCannot configure for parallel connection.Printout is garbled or incorrect with parallel connection.Possible cause RemedyThe computer doesnot support bi-directional parallelinterface.There is no fix for this problem. You should only usea computer that does support a bi-directional parallelinterface.Parallel cable doesnot meetspecifications.Use a bi-directional parallel cable to IEEE 1284–1994 standard.The interface isdisabled.Check that the parallel interface is set to enable.Configurationprocedure was notcorrectly followedor cancelled.Configure again from the beginning.Parallel cable isdisconnected orfaulty.Reconnect or try another cable.A converter, bufferor extension cableis being used.Test by connecting printer and computer directly.Possible cause RemedyPossible mismatch onparallel connectionbetween computerand printer.Change parallel transmission mode.See Parallel Transmission Mode above.
