- 193 -9. TroubleshootingIf a Document Jam OccursThis section describes how to handle when a document jam occurs.• If a Document is Visible in the Paper Path• If a Document is Invisible in the Paper Path1 Open the ADF cover (a).2 Pull out the document upward.Sticky notes and labels attached on the documents may cause a document jam.When using the ADF, remove sticky notes or labels from the document. If removing labels is unavailable, use thedocument glass.3 Close the ADF cover (a).Remove the document on the document tray, and then close the ADF cover.Otherwise, documents may be torn or folded.If a Document is Visible in the Paper Path