Page: 116Service Guide ML520/521Chapter 4 Failure & Repair Analysis4.2 REPORTING PROBLEMS - General Information4.2.01 General InformationOkidata strives to provide accurate and detailed service information through its training materials. TheTechnical Training Group realizes that service technicians have valuable experience, knowledge, andopinions. Okidata strongly encourages you to report any problems you may encounter when using thematerials of this training kit. Please be as specific and detailed as possible. Your comments, suggestions,and criticisms are used to update and revise training kits.You should reference the training materials when servicing Okidata products. Most problems can besolved by using the information provided in the training materials. If you encounter a situation that cannotbe solved, please let Okidata know.Refer to the Service Center Reference Guide for information on contacting Okidata.Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA BusinessPartner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)