40718401TH Rev.5 187 /4.3 Troubleshooting MethodWhen a problem occurs, go through the troubleshooting according to the following procedure.4.3.1 LCD Status Message ListThe listing of the statuses and problems displayed in the form of messages on the LCD is provided inTable 4-1.Table 4-1Problem occursProblem displayed bythe LCD messageTroubleshootingaccording to the LCDStatus Message List(see 4.3.1)Carry out detailedtroubleshootingaccording to theTroubleshooting Flow(see 4.3.1)Classification LCD Status Message Description Recovery methodJam error(feeding)Jam error(ejection)Paper size errorTray paper outPaper sizerequestNotifies of occurrence ofjam while the paper isbeing fed from HighCapacity Second PaperFeeder.Notifies of occurrence ofjam while the paper isbeing ejected from theprinter.Notifies of incorrect sizepaper feeding from HighCapacity Second PaperFeeder.Notifies of no paper stateof the High CapacitySecond Paper feeder.Notifies of correct papersize for the High capacitySecond Paper Feeder.TRAY2FEED JAMTRAY2EXIT JAMTRAY2SIZE ERRTRAY2PAPEROUTTRAY2OOO PAPERREQUESTOOO : Paper size(A4, Letter, Legal, etc.)The 2nd line is shift-indicated.• Check the paper in the High CapacitySecond Paper Feeder.Carry out the recovery printing byopening and closing the cover, andturn the error display off.• When the problem occurs frequently,go through the Troubleshooting.• Check the paper in the printer. Carryout the recovery printing by openingand closing the cover, and turn theerror display off.• Check the paper in the High CapacitySecond Paper Feeder.Also check to see if there was afeeding of multiple sheets.Carry out the recovery printing byopening and closing the cover, andturn the error display off.• Load the paper in High CapacitySecond Paper Feeder.• Load the requested size paper in theHigh Capacity Second Paper Feeder.
