Service Manual for OKIPAGE 14exChapter Product Accessory 2: Multi-Purpose Feeder MaintenancePage: 1204. TROUBLESHOOTING - Precautions Prior to the Troubleshooting(1) Go through the basic checking items provided in the Printer Handbook.(2) Obtain detailed information concerning the problem from the user.(3) Go through the checking in the conditions similar to that in which the problem occurred.4.1 Precautions Prior to the Troubleshooting4.2 Preparations for the Troubleshooting4.3 Troubleshooting MethodCopyright 2000, Oki Data, Division of OKI America, Inc. All rights reserved. See the Oki Data Business Partner Exchange(BPX) for any updates to this material. (http://bpx.okidata.com)