335Overnight ExchangeAvailable in the United States and CanadaIf you choose to use our Overnight Exchange service, call 1-800-OKI-DATA (1-800-654-3282): our trained personnel will try to solve your problem over thephone. If they determine that your printer hardware is defective, an exchangeprinter will be shipped to you via air express. Have your credit card available asour representative will be asking for this information. You will receive theexchange printer the next business day—or no later than the second businessday.Return the original printer to Oki Data by using the same packaging materialsyou received with the exchange printer. The printer to be returned must be madeavailable for pickup by Oki Data’s representative within 2 business days of yourreceipt of the exchange printer: failure to do so may result in your being chargedthe full price of the exchange unit . Before you ship the printer, remove the imagedrum and toner cartridge to prevent damage to the printer during shipment:failure to do so may result in a fee for cleaning/repairs which will be charged toyour account.When Overnight Exchange is used, the returned machine becomes the propertyof Oki Data. Exchange machines may be new or repaired, at the option of OkiData: the exchange machine becomes the property of the customer when thereturned machine has been picked up by Oki Data’s designated carrier. Theexchange printer will be warranted for thirty (30) days or the remaining warrantyperiod of the returned printer, whichever is longer.Overnight Exchange of the printer for a printhead failure is limited to one yearfrom date of purchase. For the remaining printhead warranty period, replacementwill be at an authorized service center or authorized third party serviceorganization. Call 1-800-OKI-DATA (1-800-654-3282) for authorized servicelocations.Limited Warranty
