Oki OKIPAGE8w Manual

Also see for OKIPAGE 8w Lite: Installation and setup Setup guide User guide Setup guide Service handbook

Contents

54 Available in the United States and CanadaIf you choose to use our Overnight Exchange service,call 1-800-OKIDATA: our trained personnel will try tosolve your problem over the phone. If they determinethat your printer hardware is defective, an exchangeprinter will be shipped to you via air express. Haveyour credit card available as our representative will beasking for this information. You will receive theexchange printer the next business day—or no laterthan the second business day.Return the original printer to Okidata by using the samepackaging materials you received with the exchangeprinter. The printer to be returned must be madeavailable for pickup by Okidata’s representative within2 business days of your receipt of the exchange printer:failure to do so may result in your being charged thefull price of the exchange unit . Before you ship theprinter, remove the image drum and toner cartridge toprevent damage to the printer during shipment: failureto do so may result in a fee for cleaning/repairs whichwill be charged to your account.When Overnight Exchange is used, the returnedmachine becomes the property of Okidata. Exchangemachines may be new or repaired, at the option ofOkidata: the exchange machine becomes the propertyof the customer when the returned machine has beenpicked up by Okidata’s designated carrier. Theexchange printer will be warranted for thirty (30) daysor the remaining warranty period of the returned printer,whichever is longer.Overnight Exchange of the printer for a printhead failureis limited to one year from date of purchase. For theremaining printhead warranty period, replacement willbe at an authorized service center or authorized thirdparty service organization. Call 1-800-OKIDATA forauthorized service locations.Overnight Exchange8wWarBk2.p65 11/6/98, 4:11 PM5