22TroubleshootingProblem Cause RemedyDoes not heat. No power. Make sure that the machine isplugged in properly.Switch set to OFF. Set the switch to ON.Thermoprobe intervention. Reset the thermal protector.Thermostat on “0”. Adjust the thermostat.Mixing Paddle does not turn. No power. Make sure the machine is pluggedin properly.The driving shaft is not properly inplace.Remove the shaft and then inset itcorrectly.Motor fault. Contact service personnel.On/Off switch on (0). Press the switch on.Tap leaks. It has not been fit correctly. Empty the machine and fit the tap.The outlet and rubber are dirty. Empty the machine and clean theentire tap thoroughly, fit back onthe machine.The sealing gasket needsreplacing.Contact service personnel.Water is escaping from the leveltank.Temperature too high. Lower the temperature.The sealing gasket of the leveltube needs replacing.Contact service personnel.The water level is above the MAXindication when the machine is atroom temperature.Allow the machine to cool downand empty the boiler until reachingthe level indicated.Product leaks from the bottom ofthe transparent bowl.The bowl has not been fit correctlyin place.Empty the machine, remove thebowl and fit it in place.The seal needs replacing. Contact service personnel.The thermometer does not showthe temperature.Dead Battery. Replace the battery.Probe malfunction. Call a specialized technician.Machine shutdown. The water level in the boiler tankhas fallen below the minimumlevel.Top up the boiler tank, if alevel sensor is fitted, call for aspecialized technician to reset themachine.No water in boiler tank. Top up the boiler tank, if alevel sensor is fitted, call for aspecialized technician to reset themachine.If the machine malfunctions due to causes other than those listed in this table or the proposed remedies donot solve the problem, contact a specialized technician.