Page 6 For technical questions, please call 1-888-866-5797. Item 68454 68455 684765. If the pump housing cannot be cleaned fromthe outside, it must be thoroughly cleaned.Unplug the power cord before maintenance.Dismantle the bottom part of the pump as follows:a. Remove the Screws at the bottom of the Base.b. Remove the Volute to expose the Impeller.c. Clean the impeller with clean water.d. To prevent damage, do not rest the pump onthe impeller or pry against the impeller.e. Reassemble in reverse order.6. Make sure the float switch can operatefreely, without obstructions.7. Replace the Sump Basin Cover.Cold Weather StorageIn cold weather, when the Pump is not in use,protect the interior of the Pump from freezing bydraining the water and pumping a permanent-typeautomobile anti-freeze containing a rust inhibitorthrough the system. A 50% mixture with water isrecommended. Be sure to flush the system with aneutralizing liquid prior to re-use of the Pump.WARNING! The oil inside some pump typescan be harmful to the environment. Check stateenvironmental laws before disposing of any pump oil.TroubleshootingProblem Possible Causes Possible SolutionsPump runs, butwill not deliverany water.Disconnect power cords immediatelyto prevent damage from running dry.1. Pump “airlock”. Impellertrapped in an air bubble.2. Shut-off valve closed (if installed).3. Filter (if installed) and/orimpeller clogged.4. Check valve (optional) stuckor installed backwards.Disconnect power cords immediatelyto prevent damage from running dry.1. Drill a 1/8" diameter air bleed hole through the Discharge Pipejust above the Lower Base. Make sure air bleed hole is clear.2. Open valve.3. Remove filter and/or volute. Clean out dirt and debrisfrom filter and/or impeller. Replace filter and/or volute.4. Examine and correct check valve.Pump won’tstart or run.1. Check power connectionsand circuits/fuses.2. Float Switch failed.3. Filter (if installed) and/orimpeller clogged.4. Defective motor.1. Consult with an electrician.2. Replace Float Switch.3. Remove filter and/or volute. Clean out dirt and debrisfrom filter and/or impeller. Replace filter and/or volute.4. Have a qualified service technician repair or replace.Excessive noiseor vibration.1. Debris in impeller.2. Discharge pipe restricted.3. Worn bearings.1. Remove volute. Clean impeller. Reinstall volute.2. Clean Pump and discharge pipe. Straighten flexible hose.3. Have a qualified service technician repair or replace.Pump startsand stops toofrequently.1. Water temperature too high.2. Back flow of water from discharge pipe.3. Extension cord used.1. Do not exceed 77° F (25°C) water temperature.2. Install or inspect check valve (optional).3. Eliminate use of extension cord. Have licensed electricianinstall GFCI-protected outlet if needed.Pump doesnot shut offautomatically.DISCONNECT POWER CORDS FIRSTTO PREVENT SERIOUS INJURY.1. Pump Cord not connected throughFloat Switch Cord plug.2. Float Switch stuck.3. Check valve not installed orfunctioning properly.4. Defective Float Switch.DISCONNECT POWER CORDS FIRSTTO PREVENT SERIOUS INJURY.1. Plug Pump Cord into back of Float Switch Cord plug.2. Check for free movement of Float Switch. Cleardebris away from beneath Float Switch.3. Ensure check valve is properly installed and in working order.4. Unplug Pump. Have qualified techniciancheck Pump for proper operation.Follow all safety precautions whenever diagnosing or servicing the tool.Disconnect power supply before service.