36 - Frequently asked questionsI want to restore my computer to its original settings.This recovery process helps you restore the C: drive with the originalsoftware content that is installed when you purchased your computer.Before performing a restore operation, please check the BIOSsettings.1. Check to see if Packard Bell disk-to-disk recovery is enabled ornot.2. Make sure the D2D Recovery setting in Main is Enabled.3. Exit the BIOS utility and save changes. The system will reboot.For detailed information on the recovery process, see Recoveringyour system on page 11.Requesting serviceInternational Travelers Warranty (ITW)Your computer is backed by an International Travelers Warranty(ITW) that gives you security and peace of mind when traveling. AnITW passport came with your computer. This passport contains allyou need to know about the ITW program. A list of available,authorized service centers is in this handy booklet. Read this passportthoroughly.NoteIf your system is the multilingual version, the operating system and languageyou choose when you first turn on the system will be the only option for futurerecovery operations.WarningYour C: drive will be reformatted and all data will be erased. It isimportant to back up all data files before using this option.NoteTo activate the BIOS utility, press <F2> when you see the Packard Bell logoduring boot up.