Easy DVD Recorder User's Guide37VII. TroubleshootingProblem SolutionNo sound Connect the audio cables into the jacks securely. Verify the connection from the DVD audio output to the TV orreceiver audio input. Make sure the correct audio input isselected on your TV or amplifier. Refer to your audio amplifier documentation.Only sound, nopicture The scan mode of video output is incorrectly set. Press PSCANon the remote control to switch to correct mode.No response Connect the power plug into the wall outlet securely. Time recording is proceeding. Press STOP to cancel timerecording. The device might encounter a technical failure. Unplug thepower cord and wait for 30 seconds before connecting it to thewall outlet again. If it still doesn't work, try to reset theEasyDVD Recorder to factory settings.Remote control doesnot work The remote control is not pointing to theEasy DVD Recorder.Please aim at theEasy DVD Recorder. Batteries are low, replace them. The unit might encounter a technical failure. Unload batteries,wait for 30 seconds before placing them back into the remotecontrol.Cannot play disc The disc is blank, replace it. Incompatible disc: please check the "Disc specifications" in thisguide. The disc is loaded with label side down. Load the disc with labelside up. The region code does not match the region setting of theEasyDVD Recorder. Parental lock is on, unlock it. Default password is 3308. Choose channel number on the TV set. Choose a correctchannel number. The connection between the DVD recorder and TV set is loose.Check the connection.