Recovery - 89If nothing else has solved the problem and you want to reset yoursystem to factory condition, see “Returning your system to its factorycondition” on page 91.Types of recoveryRecovering pre-installed software and driversAs a troubleshooting step, you may need to reinstall the software anddevice drivers that came pre-installed on your computer from thefactory. You can recover using either your hard drive or the backupyou have created.• New software - If you need to recover software that did not comepre-installed on your computer, you need to follow that software’sinstallation instructions.• New device drivers - If you need to recover device drivers that didnot come pre-installed on your computer, follow the instructionsprovided with the device.To recover your pre-installed software and drivers:1. Click on Start > All Programs > Packard Bell, then click onPackard Bell Recovery Management.Packard Bell RecoveryManagement opens.- OR -If you are recovering from yourdriver and application recoverybackup, insert it into the disc drive, then go to Step 3 after thePackard Bell Application Recovery main menu opens.