Palm Pre Pre Plus User Manual

Also see for Pre Plus: User guide User guide

Contents

Palm Pre Pre Plus User Manual Manual pdf 180 page image

180 Chapter 11 : Troubleshooting4 Delete the most recently installed application, or the application youthink could be causing the problem, from your phone (see Delete anapplication). Perform a backup (see Back up your information).5 Perform a partial erase (see Erase data and reset your phone).6 Enter your Palm profile email address and password to restore yourbacked-up information.7 If the problem is resolved, begin reinstalling your third-partyapplications one at a time.8 If the problem recurs, delete the last application you installed andreport the problem to its developer.Getting more helpContact the author or vendor of any third-party software if you requirefurther assistance. Neither Palm nor Verizon Wireless provides technicalsupport for applications that are not built into your phone.Making room on your phoneIf you store a large number of files, or install many third-party applications,the internal memory on your phone may fill up. Here are some ways to clearspace on your phone:• Photos, Videos, Music, Amazon MP3, Doc View, PDF View: Large mediafiles take up a lot of memory. Move files to your computer (see Copy filesbetween your phone and your computer), or delete them from yourphone.• Email: Email attachments can be large and consume lots of memory. Copyattachments to your computer (see Copy files between your phone andyour computer), or delete large files from your phone (see Delete amessage). You may also want to empty the deleted items folder.• Web: Delete stored web browsing information by clearing your history,cookies, and cache (see Customize web browser settings).• Third-party applications: You can delete infrequently used applications(see Delete an application).