174 :: ScreenScreenThe screen appears blank1. When a call lasts longer than one minute, the screen automatically turns off.Press any key except Power/End to wake up the screen. Pressing Power/Endhangs up the call.2. Look closely at the screen. If you can see a dim image, try adjusting thescreen brightness (see “Adjusting the brightness” on page 147).3. If that doesn’t work, perform a soft reset (see “Performing a soft reset” onpage 170).4. If that doesn’t work, connect the Treo smartphone to the AC charger (see“Charging the battery” on page 12) and perform a soft reset again.5. If that doesn’t work, perform a hard reset (see “Performing a hard reset” onpage 171).The screen doesn’t respond accurately to taps or activateswrong features1. Go to Applications and select Prefs .2. Select Touchscreen.3. Follow the onscreen instructions to align the screen.4. Select Done.If the problem still exists:• Check that no foreign material is trapped between the screen and the bezel edges.• Check that a screen protector was installed improperly by folding the edges underthe bezel.To find carrying cases thatprotect the screen andother useful accessories,visit www.palm.com/us/support.CrowdyUG.book Page 174 Monday, August 1, 2005 3:58 PM
