C O M M O N Q U E S T I O N SR E I N S T A L L I N G T H E D E S K T O P S O F T W A R E22613C H A P T E RReinstalling thedesktop softwareIf you have problems synchronizing usingActiveSync ® desktop software, you mayneed to reinstall the software.BEFORE YOU BEGIN Make sure yourcomputer profile includes administratorrights to install software. In largeorganizations, these are usually grantedby the system administrator.1 Shut down your computer, and thenturn it on again.2 On your computer, click Start > ControlPanel > Add or Remove Programs.3 Remove Microsoft ActiveSync if it is onyour computer.4 Quit any active applications, includingvirus scanners and Internet securityapplications.5 Insert the Windows Mobile GettingStarted Disc into your computer’s CDdrive and follow the onscreeninstructions.You must install the version ofActiveSync desktop software that camewith your Treo 750 on the WindowsMobile Getting Started Disc. Otherversions may not work with this Treo750.Resetting your Treo750Performing a soft resetPerforming a soft reset is similar torestarting a computer. If your Treo 750 isnot responding or you have troublesynchronizing with your computer, a softreset may help.DID YOU KNOW? The Windows Mobile GettingStarted Disc installs the software and driversthat let you synchronize with Microsoft OfficeOutlook ®. If you want to synchronize with adifferent personal information manager (PIM),you must install a third-party solution. Contactthe PIM’s vendor to learn if softwareis available for your Treo 750.
