20Please check following important points before calling for a service technician:CONDITION SUGGESTED REMEDYCheck that the power cord is plugged in and the power turned onCircuit breaker or fuse is blownChild lock is setCheck that gas is turned onSee that enough gas is left in LPG tank (in case of LPG appliance)Supply gas valve is not fully openedAir in gas hoseAir filter is clogged and filter lamp flashes. Please clean air filter.Check that hot air outlet is not blockedSet-temperature is set too lowWindow or door is openedSupply gas valve is not fully openedRoom size does not suit the heater capacityObstruction within 75cm in front of heaterFlame is extinquished during operation Check that the room is well ventilated (Amount of oxygen inside the roommay be insufficient)The hose is not securely connectedThe hose is damagedTurn off heater and call a licensed plumberHeater smells or smokes when using first time The smell or smoke comes from oil used during manufacture. Operatethe heater for a while in ventilated room.The fan keeps operating after the heater isswitched offIt stops after the temperature inside the heater has cooled. No actionrequired.The heater creaks at the time of lighting orswitching offThe sound is caused by expansion and contraction of metallic parts whenthe product is heated or cooled. No action required.There is air in the gas hoseRepeat ignition procedure until the heater ignites (the lamp glows red topurge the air in the hose)Noisy during ignition or shutdown. This is a normal operation noise.The heater makes hissing noise. This is a normal gas flow noise.Does not ignite immediately after shutdown. Please wait until the heater cools down. The heater will re-igniteautomatically 20 seconds later.Does not operate after is accidently unplugged. Please wait until the heater cools down. Try to restart after a few minutes.The heater does not ignite when using firsttime in the season, when not used for a longtime or when the hose is re-connected.The heater does not operate(ON/OFF- operation light does not glow green)Does not ignite(ON/OFF - operation light does not glow red)Gas smellThe heater will give out a strong odour if the room has been recentlypainted or the floors have been waxed or polished. Ventilate roomproperly before useHeater smells during useHeater turns off during operationRoom does not become warm enough.Trouble Shooting