Troubleshooting31 DisplayThe cursor cannot be con-trolled properly.l Operate the following steps.A Starting the Setrup UtilityRestart the computer and press F2 or Del while [Panasonic] boot screen is dis-played.B Set [GPS] to [Disable] in the sub-menu of [Serial and Parallel Port Settings] in the[Advanced] menu of the Setup Utility.C Press F10 and select [Yes] at the confi rmation message, and press Enter.The computer will restart.D Log on to Windows as an administrator.E1. Right-click any empty location on the Start screen, and click [All apps] on the app bar.2. Click [Run] under “Windows System”, input [c:\util\drivers\gps\GPS.reg] and click [OK].Click (Start) and input “c:\util\drivers\gps\GPS.reg” in [Search programs andfi les], and press Enter.F Click [Yes], click [Yes], and click [OK].Then restart the computer.G Press F2 while [Panasonic] boot screen is displayed.H Set [GPS] to [Enable] in the sub-menu of [Serial and Parallel Port Settings] in the[Advanced] menu.I Press F10 and select [Yes] at the confi rmation message, and press Enter. Touch Pad / Touchscreen (only for model with touchscreen)The cursor does not work. l When using the external mouse, connect it correctly.l Restart the computer using the keyboard.l If the computer does not respond to keyboard commands, read “No response”(è page 32).Cannot input using the touchpad.l Set [Touch Pad] to [Enabled] in the [Main] menu of the Setup Utility.l The drivers for some mice may disable the touch pad. Check your mouse’s operatinginstructions.screen>Cannot input using thetouchscreen.l Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility.l Set [Touchscreen] to [Enabled] in the [Advanced] menu of the Setup Utility.Cannot point the correct posi-tion using the included stylus.l Perform the touchscreen calibration (è Reference Manual “Screen Input Opera-tion”).screen>“Charm” does not always ap-pear.l Flick toward the center of the screen from the right edge.l Use the included pen. On-screen DocumentThe document of PDF for-mat is not displayed.l Install Adobe Reader.A Log on to Windows as an administrator.B Click (Start) and input “c:\util\reader\en\Pinstall.bat” in [Search programs andfi les] then press Enter.C Update Adobe Reader to its latest version.If your computer is connected to the internet, start up Adobe Reader and click [Help]- [Check for Updates...].