48The computer does notrecognize the Multime-dia Pocket DeviceThe access lamp ( )does not lightCannot play disc or readdata from itCannot read data fromthe diskCannot read/write to adiskUnable to write to a diskHow to format a disk isunclearUnable to read/write tothe hard diskWhen the previous itemis not the causeA b l u e b a c k g r o u n dappears on the screenwith the MPEG imageThe disc tray does notcloseCannot eject disc (disk)Drive OperationsIs the Multimedia Pocket device properly mounted in the multimedia pocket?Is the disc loaded on the tray correctly?Is the disk set correctly?Is the disc bent, scratched, or dirty?Is the disk bent, scratched, or dirty?Has the disk been correctly inserted?Has the disk been correctly formatted?Has the Setup Utility been used to set [Floppy Operation] to [Enable]?( page 39)Your disk content may be corrupted.Is the disk write-protected?Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming the diskvolume and format type, start formatting.Your drive or file may not have been properly set.Check to see if the hard disk is full. If it is full, delete unnecessary files.Your hard disk content may be corrupted. Contact Panasonic Technical Support.Try testing another drive or media.Did you open the CD-ROM/DVD-ROM drive or remove the MPEG disc while it wasoperating?Re-insert the MPEG disc and close the CD-ROM/DVD-ROM drive. Press Enter .Did you touch the eject button when you close the tray?Is the computer powered on?To remove a disc when the computer is powered off, insert a sharp object such as thebent-out tip of a paper clip into the emergency hole. Pushing it completely to the end willfree the tray so that it can be pulled out.Emergency holeEmergency hole Emergency holeHowever, because there is thepossibility that the lock mecha-nism of the head carriage may notmove, do not use this methodexcept for emergencies.CAUTIONDealing With Problems (Advanced)