41Disk OperationsDealing With ProblemsA b l u e b a c k g r o u n dappears on the screenwith the MPEG imageT h e C D - R O M d r i v evibrates a lotCannot read/write to afloppy diskUnable to write to afloppy diskHow to format a floppydisk is unclearUnable to read/write tothe hard diskWhen the previous itemis not the causeTrouble has occurredwith the CDThe computer does notrecognize the CD-ROMpackThe access lamp ( )does not lightCannot play CD or readdata from itCannot eject CDDid you open the CD-ROM drive or remove the MPEG CD while it was operating?Re-insert the MPEG CD and close the CD-ROM drive. Press Enter .Is the CD bent labeled?Emergency holeHas the floppy disk been correctly inserted?Has the floppy disk been correctly formatted?Has the Setup Utility been used to set [Floppy Operation] to [Enable]?( page 32)Your floppy disk content may be corrupted.Is the floppy disk write-protected?Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming thedisk volume and format type, start formatting.Your drive or file may not have been properly set.Check to see if the hard disk is full. If it is full, delete unnecessary files.Your hard disk content may be corrupted. Contact Panasonic Technical Support.Try testing another drive or media.You may need to clean the lens or CD.Is the CD-ROM pack properly mounted in the multimedia pocket?Is the CD loaded on the tray correctly?Is the CD bent, scratched, or dirty?Is the computer powered on?To remove a CD when the computer is powered off, insert a sharp object such asthe bent-out tip of a paper clip into the emergency hole. Pushing it completely to theend will free the tray so that it can be pulled out.Unusual SoundThe computer producesa strange soundIf the computer enters the condition the power of the display is OFF (for energyconservation purposes) or the LCD is closed while the computer is making asound, the computer may produce a strange sound, but this does not indicate aproblem.If the computer has not been used for a long period of time, it may produce anunusual sound at start up. The sound may continue for a short period of time,but if the computer starts up in a normal manner, then the problem is not serious.If, however, the computer fails to start up, contact Panasonic Technical Support.