TROUBLESHOOTING Normal OperationIs it okay?• Air conditioner has been restarted, but does notoperate for 3 minutes.• A sound like water flowing can be heard.• It seems that fog is coming out from the airconditioner.• The room has a peculiar odor.• During Automatic Vertical Airflow setting,indoor fan stops occasionally.• The outdoor unit emits water or steam.• (For Heat Pump Model only)Operation stops for about 12 minutes duringheating (The power indicator blinks.)• (For Heat Pump Model only)During heating operation, indoor fan mayrun at on and off conditions. Abnormal OperationSolution• This is to protect the air conditioner. Wait until the airconditioner begins to operate.• This is the sound of refrigerant flowing inside the airconditioner.• Condensation occurs when the airflow from the airconditioner cools the room.• This may be a damp smell emitted by the wall,carpet, furniture or clothing in the room.• This is to remove smell emitted by the surroundings.• In COOL/DRY operation, moisture in the aircondenses into water on the cool surface of outdoorunit piping that causes dripping.• This is to melt the frost which has accumulated onthe outdoor unit (defrosting operating). This will takeno longer than about 12 minutes. Water drips fromthe outdoor unit. Wait until this operation ends. (Thepower indicator will light up.)(Frost accumulates on the outdoor unit when theoutdoor temperature is low and humidity is high.)• This is to prevent undesired cooling effect duringheating operation. Call the Dealer ImmediatelyIf the following conditions occur, turn off the circuitbreaker, and then call your authorized Panasonic dealersor servicenter.• Abnormal noise is heard during operation.• Water or foreign material gets into the remotecontrol by mistake.• Water leak from the indoor unit.• Switches or buttons do not operate properly.• The circuit breaker switches off frequently.• Power supply cord becomes unusually warm.Service information can be obtained by calling(866)-292-7292, for Hawaii residents call (808)-488-7779.To expedite the repair of your air conditioner:• Please have your proof of purchase.• List all symptoms the unit is exhibiting.Check the following points before calling for repairs or service. If the malfunction persists, please contact your nearestservicenter. For assistance, please call: (866)-292-7292, for Hawaii residents call (808)-488-7779.Symptoms?• The air conditioner does not operate.• Air conditioner produces loud noise duringoperation.• The air conditioner does not cool or warmeffectively.• Remote control / display doesn’t work.Please check• Has the circuit breaker been tripped?• Is the timer being used correctly?• Is the installation work slanted?• Is the front grille closed properly?• Has the temperature been set incorrectly?• Are the filters dirty?• Are the intake or outlet vents of the outdoor unitobstructed?• Are all windows and doors closed?• Batteries not inserted?• Batteries correctly inserted (+) and (–)?PRODUCT SPECIFICATIONS• Specifications are subject to change without notice for further improvement.Models CS-C9CKPGCU-C9CKP6GELECTRICAL Phase 1 1 1 1RATING Frequency (Hz) 60 60 60 60Voltage (V) 115 115 115 115Capacity (Btu/h) 8,800 12,300 8,200 12,000Current (Amp) 7.2 10.3 7.4 10.6Input Power (Watts) 790 1,160 810 1,200EER (Btu/Watt.h) 11.10 10.60 10.12 10.00SEER 12.4 11.20 10.8 10.6Room Air Circulation (cf/min) 310 340 310 340Capacity (Btu/h) – – 9,200 13,500Current (Amp) – – 6.7 10.5Input Power (Watts) – – 730 1,190COP (Btu/Watt.h) – – 12.60 11.34HSPF – – 8.0 7.4Room Air Circulation (cf/min) – – 350 360MOISTUREREMOVAL (pints/h) 1.7 3.0 1.5 2.7DIMENSIONS Indoor Height cm (inches) 27.5 (10 – 13/16)Width cm (inches) 79.9 (31 – 15/32)Depth cm (inches) 21.0 (8 – 9/32)Outdoor Height cm (inches) 54.0 (21 – 1/4)Width cm (inches) 78.0 (30 – 23/32)Depth cm (inches) 28.9 (11 – 3/8)NET Indoor kg (Ib) 9 (20)WEIGHTOutdoor kg (Ib) 29 (64) 33 (73) 31 (68) 35 (77)GROSS Indoor kg (Ib) 11 (24)WEIGHTOutdoor kg (Ib) 33 (73) 37 (82) 35 (77) 39 (86) REFERENCEModel Number:--------------------------------------------------------Dealer’s Address:--------------------------------------------------------Dealer’s Tel :--------------------------------------------------------Serial Number :(Located on the side of unit)--------------------------------------------------------Date of Purchase :--------------------------------------------------------Dealer’s Name:--------------------------------------------------------© 2002 Matsushita Electrical Co, Ltd. All Right Reserved.Please affix your proof of purchase here forfuture reference.COOLINGHEATINGCS-C12CKPGCU-C12CKP6GCS-A9CKPGCU-A9CKP6GCS-A12CKPGCU-A12CKP6G28CS-C9CKPG CU-C9CKP6G / CS-C12CKPG CU-C12CKP6G