7CARE AND MAINTENANCEAlways turn off the air conditioner and the main power supply before clean the unit.Switch off the power supply if the unit is not going to be used for a long period of time.CAUTION• Clean the cabinet, front grille with a mild soap or detergent and lukewarm water.• The front intake grille can be easily removed for cleaning purposes. Gently wash it with water and a sponge.• The filter can be easily cleaned using a vacuum cleaner. Vacuum the front of the filter and then wash the rear with water. If it isbadly soiled, wash with a mild household detergent.It is recommended to replace the (part no.CZ-SF6P) every 3 months.• Do not clean with benzene, thinner, scouring powder or cloth soaked in caustic chemicals.• If the unit is extremely dirty, heat transfer is less efficient and the unit may not cool effectively. Contact your nearest servicenterfor an annual check.• If the air filter becomes clogged with dust, the cooling capacity will drop, and 6% of the electricity used to operate the airconditioner will be wasted.NOTEDo not dry the front panel or the air filter in direct sunlight. (Exposure to direct sunlight may discolor or deform the panel.)PRE-SEASON INSPECTION•Is the discharged air cold?After 15 minutes of operation, it isnormal for the temperaturedifference between intake and outletair to be more than 14.4°F forcooling.•Are the air intake and outlet vanesof the indoor and outdoor sideobstructed?RECOMMENDED INSPECTION• Usage over several seasons will reduce performance as theunit becomes dirty.A dirty unit may produce foul odors and dust may clog thedehumidifying drainage.Seasonal inspection is recommended in addition to regularcleaning. Consult your nearest servicenter.8BEFORE CALLING FOR SERVICECheck the following points before calling for repairs or service. If the malfunction persists, please contactyour nearest servicenter. For assistance, please call: 1-800-211-PANA (7262) or send e-mail to:consumerproducts@panasonic.comBEFOREPOSSIBLE CAUSES OF THE ABOVE PROBLEMSCondition 1 If the unit is too noisy during operation.The following sounds are normal during operation:• A low humming sound indicating that the unit is operating.• A soft clicking sound when the compressor turns on and off.• A flowing sound due to circulation of the refrigerant when thecompressor is turned on.• A splashing sound indicating condensation in the condensercoil.If you hear other noises, please consult your nearest servicenter.Condition 2 If the unit does not operate.• The main power cord is not plugged in.• The internal fuse has blown.• The main circuit breaker has tripped.Condition 3 If the unit does not cool properly.• The room is too big for the unit’s cooling capacity.• The ventilation lever is set to OPEN.• The air circulation is impeded by curtains or furniture.• After 15 minutes of operation, it is normal for the temperaturedifference between intake and outlet air to be more than 14.4°Ffor cooling.Condition 4 If water drips off the rear of the unit.• Humidity is high.• Condensed water is overflowing.• To rectify the problem, mount a drain pan to the unit.Condition 5 If water drips inside the room.• The unit is tilted inward. To rectify this, tilt the unit slightlyoutward.• Mount the optional drain pan if you prefer.• The drain pan may be blocked.If the trouble persists after you have checked all of these,call your authorized Panasonic dealer or servicenter.Service information can be obtained 24 hours/day by calling:1-800-211-PANA (7262)To expedite the repair of your air conditioner:• Please have your proof of purchase.• List all symptoms the unit is exhibiting.CARE AND MAINTENANCE