30RQT9245Frequently asked questionsTroubleshooting guideBefore requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chartdo not solve the problem, consult your dealer for instructions.The following do not indicate a problem with this unit:≥Regular disc rotating sounds.≥Image disturbance during search.To reset this unit PageSetup PageWhat do I need to play multi channelsurround sound?≥[BD55] Connect the appropriate amplifier/receiver to the HDMI terminal, the DIGITALAUDIO OUT terminal (OPTICAL, COAXIAL), or the 7.1ch AUDIO OUT/5.1ch AUDIOOUT terminal on this unit.≥[BD35] Connect the appropriate amplifier/receiver to the HDMI terminal, the DIGITALAUDIO OUT terminal (OPTICAL) on this unit.7–97, 9How do I set this unit to play 7.1chsurround sound?≥After connecting this unit to an amplifier/receiver with 7.1ch speaker and setting“BD-Video Secondary Audio” to “Off”, set the items in the Setup menu as follows.– When connecting to an amplifier/receiver supporting HDMI (High Bit rate Audio) usinga High Speed HDMI cable“Dolby D/Dolby D +/Dolby TrueHD” or “DTS/DTS-HD”: “Bitstream” or “PCM”– [BD55] When using 7.1ch AUDIO OUT terminal“Analog Audio Output”: “7.1ch”27, 28Can headphones and speakers bedirectly connected to this unit?≥You cannot directly connect them to this unit. Connect through the amplifier/receiver,etc.7–9My television has COMPONENTVIDEO IN terminals and HDMI INterminal. Which should I connectwith?≥The different levels of picture quality input are listed below in order from highest tolowest.HDMI IN )COMPONENT VIDEO IN )VIDEO IN. However, it will take longer for thepicture output to start up when this unit is connected with the HDMI IN terminal.—DiscCan I play BD-Video and DVD-Videobought in another country?≥You cannot play:– BD-Video discs that do not include your region code.– DVD-Video discs that do not include your region number or “ALL”.Refer to the cover of these operating instructions for more information about your regioncode and number.Refer to the disc’s jacket for more information.CoverCan BD-Video/DVD-Video that doesnot have a region code/number beplayed?≥The region management information for BD-Video/DVD-Video indicates that the discconforms to industry standards. You cannot play discs that do not conform to industrystandards or do not have a region code or number.—Please tell me about disccompatibility with this unit.≥Refer to “Disc and card information” and “About MP3/JPEG/DivX files”.≥You cannot write to a disc with this unit.4, 22—SD cardWhat kinds of operations areavailable on the SD card slot on thisunit?≥The following operations are available.– Play back JPEG data recorded with a digital camera etc.– Play back AVCHD motion pictures recorded with Panasonic High Definition VideoCamera≥If a BD-Video disc supporting BD-Live or BONUSVIEW is used, it is possible to copysecondary video, etc. from the Internet or disc to the card and play it back together withthe images on the disc, etc.——16What kinds of cards can be used? ≥SD Memory Cards (from 8 MB to 2 GB), SDHC Memory Cards (from 4 GB to 32 GB),miniSD Cards§, and microSD Cards§ can be used.§ A miniSD Card and a microSD Card must be used in the adaptor included with thememory card.Please confirm the latest information on the following website.http://panasonic.co.jp/pavc/global/cs(This site is in English only.)≥[BD-V] To play the virtual package, it is recommended that you use a card that supportsSD Speed Class Rating Class 2 and has 1 GB or more free space.5—To restore the unit if it freezesdue to one of the safetydevices being activated≥Press and hold [Í/I] on the main unit for 3 seconds. (The settings remain unchanged.) —To return all settings other thansome settings to the factorypreset≥Select “Yes” in “Default Settings” in the Setup menu.This returns all values in the Setup menu and the on-screen menu, except for “RemoteControl”, “On-screen Language”, “IP Address / DNS Settings”, “Proxy Server Settings”,“DVD-Video Ratings” and “BD-Video Ratings” to the default settings.29To return to the factory preset(No setting)≥Reset the unit as follows:1 Press [Í/I] on the unit to turn off the unit.2 Press and hold [;] and press [Í/I] and [< OPEN/CLOSE] on the unit at the same timefor more than 5 seconds until “HELLO” is displayed on the unit.3 The power is turned on and then turned off automatically.—