38 RQT823138Troubleshooting guidePiercing noise comesfrom the speakers.p If you have connected a digital amplifier which does not includedecoder, be sure to select “PCM” in “Dolby Digital” or “DTS DigitalSurround” in “Audio” tab. (29)Effects do not work. p None of the audio effects work when the unit is connected throughthe digital optical cable and is outputting bitstream signals. (33)p Some audio effects do not work or have less effect with some discs.p H.Bass, Advanced Surround, Multi Re-master and SoundEnhancement do not work if you have changed the play speed.No sound from center speaker. p Press [CENTER SPEAKER]. (18)No sound from other speakers. p Check all connections and settings. (33)No sound when youchange the play speed. p There may be a pause in sound. This is not a malfunction.5.1 ch audio does notwork.p Output is 2 channels if you have changed the play speed.p This unit plays DVD-Audio in 2 channels.Cannot record to digitalrecording equipment.(Incorrect soundrecorded.)p You cannot record WMA/MP3.p You cannot record DVDs that have protection preventing digital recording.p You cannot record DVDs if the recording equipment cannot handlesignals with a sampling frequency of 48 kHz.p Make the following settings:– Advanced Surround: Off (18)– PCM Digital Output: Up to 48 kHz (29)– Dolby Digital/DTS Digital Surround: PCM (29)“” p The operation is prohibited by the unit, disc or card.No On-Screen display. p Select “On” for “On-Screen Messages” in “Display” tab. (29)“Check the disc.”“U11”p Clean the disc. (6)p You inserted a disc that has not been finalized. (10)“ ERROR 01” p A problem has occurred with the battery pack. Consult your dealer.“ ERROR 02” p The battery pack has been recharging for 20 hours but has failed torecharge for some reason. Recharge again.“ ERROR 03” p You are recharging in a location that is too hot or too cold. Rechargeat normal temperature [K5 to K35 QC (K41 to K95 QF)].“H tt”tt stands for a number.p Trouble has occurred. The number appearing after “H” depends onthe problem. Turn the unit off and on again. Alternatively, turn the unitoff, disconnect the power source (AC or battery pack), reconnect thepower and turn the unit on again.If the service numbers fail to clear, note the service numbers andconsult your dealer.“Cannot display group xx,content xx”p You are trying to play incompatible groups or content. (25)The [¦] indicator flashesrapidly.p The unit has malfunctioned. Consult your dealer.The [¦] indicator flashesslowly.p The unit is on and the LCD is closed or the monitor mode is set to“OFF” (No picture). Turn the unit off when you have finished.The [CHG] indicatorflashes rapidly. p There is a problem with the battery pack. Turn the unit on and checkthe message on the LCD. (above)The [CHG] indicatorflashes slowly.p Battery pack charge is low. The unit will turn off automatically after afew minutes.Sound incorrectRecordingDisplays[¦] and [CHG] indicatorsTroubleshooting guide