TroubleshootingVQT4C69 99Cannot record.Cannot copy.• Some broadcasts are copyright protected.• You cannot record to the disc by pressing the[REC ¥] or timer recording.• The disc is protected. (> 70)• [DVD-R] [DVD-RW] [+R] [+RW] Since it will copy toHDD temporarily, copying is not possible if thereis insufficient available capacity on the HDD.• [DVD-R] [DVD-RW] [+R] [+RW] Copying or editingmay not be possible on these discs afterejecting and loading the disc or switching theunit on or to standby mode for approximately30 times after being copied to.• This unit cannot record/copy NTSC signals todiscs that already have PAL signal recordings.Auto Renewal Recording does not workproperly.• The programme will not be overwritten in thefollowing cases:- the programme is protected- any programme is being played back or copied- a screen such as DIRECT NAVIGATOR isdisplayedInstead, the programme will be saved as aseparate programme and that will beoverwritten.A part or whole of a recorded title has beenlost.• If there is a power failure or the AC mains lead isdisconnected from the household mains socketwhile recording or editing, the title may be lost orthe HDD may become unusable. We cannotoffer any guarantee regarding lost programmes.An unusually loud sound is coming from therotating disc.• If you want copy to perform more quietly, select“Normal ( Silent )” in “BD / DVD Speed for HighSpeed Copy”. (> 78, 84)The time recorded on the disc and theavailable time shown do not add up.• [DVD-R] [+R] If you record or edit many times, theremaining capacity is reduced and thenrecording or editing may be disabled.• Available disc space display may be differentfrom actual.Cannot play back.• The disc is dirty. (> 10)• The disc is scratched or marked.• [BD-R] [BD-RE]Set “Play Video ( AVCHD ) on BD-RE / BD-R” to“On” and the playback may be possible (> 78,83).• The disc may not be able to play back if it wasnot finalized or a Top Menu was not created onthe equipment used for recording.Audio and video momentarily pause.• DVD-R DL and +R DL discs have two writablelayers on one side. Video and audio maymomentarily cut out when the unit is switchinglayers.BD-Video or DVD-Video is not played.• Ensure the disc is for the correct BD-Videoregion code or DVD-Video region number, andis not defective.Recording, timer recording andcopyingPlay