OPERATING INSTRUCTIONSIssue 1 Section 3 MCUK000601C8Revision 0 – 12 – Service Manual3.11. Important Error MessagesThe following table is a list of error messages that may occur during use of the telephone, with a description and suggestedcourse of action:3.12. Security Codes3.13. SIM Personalisation3.13.1 IntroductionSIM personalisation will limit the use of the telephone to a single SIM, a SIM supplied by one Network/Sub-network/ServiceProvider or a SIM purchased by a company (corporation). If a personalised GD52 / GD92 / GD92C contains a SIM that is froma different source it will display the message “SIM ERROR” when switched on. This personalisation is sometimes referred toas SIM lock or SIM latch.3.13.2 TestingTo test a personalised GD52 / GD92 / GD92C when the user has not supplied the SIM, a SIM configured for test purposes (e.g.test SIM or soft SIM) should be used. The mobile will recognise that the SIM is for testing purposes only and operate as normal.Error Message Explanation / RemedyArea not Allowed Roaming in the selected area is not allowed.Network not Allowed Roaming with the selected network is not allowed.Security Failure The network has detected authentication failure because the SIM is not registered with that network. Contactthe Service Provider.SIM Blocked The SIM is blocked because the wrong PUK has been entered ten times. Contact the Service Provider.SIM Error The telephone has detected a problem with the SIM. Switch the telephone off and then back on. If themessage does not disappear, contact the Service Provider.Message RejectedStore FullA message has been received but the message store is full. To receive messages, delete some of the currentlystored messages or set messages to automatically clear (Menu: Messages: Parameters: Auto Delete).PIN2 Invalidated The PIN2 is blocked permanently because the wrong PUK2 has been entered 10 times. Services controlled byPIN2 cannot be used. Contact the Service Provider.Warning Store FullContinue?The message area is full. New messages cannot be stored until some of the currently stored messages aredeleted.Auto Redial List Full Redial list of unsuccessfully dialled numbers is full. Switch the telephone off and then on again.Code Type Number of Digits DescriptionPersonalIdentification Number(PIN)4 to 8 Controls SIM security. Supplied by the service provider.PIN 2 4 to 8 Controls memory security. Supplied by the service provider.PIN/PIN 2 UnblockingKey(PUK/PUK 2) 8 Used to unblock PIN and PIN 2. A PIN or PIN 2 will become blocked if thewrong PIN or PIN 2 is entered three times. When the blocked PIN or PIN 2is unblocked, a new PIN or PIN 2 must be entered. If the wrong PUK orPUK 2 is entered 10 times, the cursorr SIM will be unusable.Supplied by theservice provider.Password 4 Controls the call bar function. If the wrong password is entered threetimes, this service will be revoked. Supplied by the service provider.Lock Code 4 Controls telephone security.Factory set to “0000”.