Panasonic FZ-A2 Series Operating Instructions Manual

Also see for FZ-A2 series: Operating instructions Operating instructions Operating instructions

Contents

20TroubleshootingTroubleshooting (Basic)Follow the instructions below when a problem has occurred. There is also an advanced trouble-shooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruc-tion manual. If the problem persists, contact Panasonic Technical Support (è page 25) . Youcan also use the “Hardware Diagnostic” to determine whether or not there is a problem (èOperating Instructions - Reference Manual “Hardware Diagnostics”).n Starting UpCannot start up.The power indicator orbattery indicator is not lit.l Connect the AC adaptor.l Insert a fully charged battery.l Remove the battery pack and the AC adaptor, then connect themagain.l If a device is connected to the USB port, disconnect the device.Cannot turn on the com-puter.The computer does notwake up from sleep.l Turn off the computer and leave it in an environment of 5 °C {41 °F} orhigher temperature for about an hour, then turn on the power again.Starting up and operationis slow.l The ambient temperature may be higher. Move this computer to thecooler place.The date and time areincorrect.l Make the correct settings.A Touch - [ Settings] - [ Date & time], and set date and time.l If the problem persists, the internal clock battery may need to be re-placed. Contact Panasonic Technical Support (è page 25).l When the computer is connected to network, check the date and timeof the server.l The 2038 A.D. or later year will not be correctly recognized on thiscomputer.Cannot wake up fromsleep.l In sleep mode, the AC adaptor may be disconnected. If the AC adap-tor was disconnected and the battery pack was discharged in sleepmode, data not saved will be lost and the computer will not wake up.Unknown password re-quired at startup.l When a password is configured for DeviceManagement, the samepassword is configured as the BIOS supervisor password. Contact thesystem administrator that configured the DeviceManagement pass-word.l If you forgot the password, contact the system administrator or Pana-sonic Technical Support.Other startup problems. l Remove all peripheral devices.n Shutting downComputer does not shutdown.l Remove the peripheral devices.l Wait one or two minutes. It is not a malfunction.l Press and hold (Power switch) for 10 seconds or longer to turn thecomputer off forcibly.