- 211 -Cannot operate fromsmartphone using[Remote Ctrl].≥ Install the smartphone app “Image App” on your smartphone.(l 170)Cannot use [DLNA Play]. ≥ Make sure the television is compatible with DLNA. Read theinstructions for the television you are using.≥ Make sure the wireless access point and this device areproperly connected.≥ Approach the wireless access point and reconnect.≥ If a connection cannot be made between this device and aDLNA-compatible device, try to reconnect and make surethey connect properly.The live broadcast screenwill not be displayed.≥ Make sure the “LUMIX CLUB” Login ID and Password havebeen input correctly.≥ Use a PC or smartphone to make sure the USTREAMaccount registration is complete.≥ Use a PC or smartphone to register and set up USTREAMfrom a “LUMIX CLUB” linked service. (l 165)≥ “LUMIX CLUB” or USTREAM lines may be congested. Retrythe live broadcast after waiting a short while.[Hom.Monitor] cannot beused.≥ Make sure the wireless access point is connected to theInternet.≥ Make sure the wireless access point and this unit are properlyconnected. (l 173)I have forgotten thepassword for the Wi-Fi.≥ Perform [Reset Wi-Fi Settings] from the Setup menu (l 40).This will set the Wi-Fi setting to the condition at the time ofpurchase, and you will be able to use the Wi-Fi setting menu.When performing [Reset Wi-Fi Settings], all Wi-Fi settingsincluding the “LUMIX CLUB” Login ID and registered wirelessaccess points will be deleted.I have forgotten the LoginID or Password for the“LUMIX CLUB”.≥ Check the information in the login screen of “LUMIX CLUB”.http://lumixclub.panasonic.net/eng/c/OthersProblem Check pointsIf the SD card is inserted inthis unit, it is notrecognised.≥ If the SD card is formatted on a PC, it may not be recognisedby this unit. Use this unit to format SD cards. (l 41)About the Wi-Fi function[HC-W850]/[HC-W858]/[HC-W850M]/[HC-V750]/[HC-V757]/[HC-V750M]Problem Check points