106KX-MB771GR12.3.5.3. COPY AND FAXNo. Symptom Cause Countermeasure1 NO DOCUMENT FEED(NO DOCUMENTFEED,DOCUMENT JAMand MULTIPLE DOCU-MENT FEED.) (P.126)Failed the document sensor lever Replace the document sensor leverFailed the document sensor Go to SENSOR SECTION (P.155)Dirty or failed the separation roller Clean or replace the separation rollerDirty or failed the separation rubber Clean or replace the separation rubberFailed the separation spring Replace the separation springDOCUMENT JAM (NODOCUMENT FEED,DOCU-MENT JAM and MULTIPLEDOCUMENT FEED.)(P.126)Dust or scratch on the document paper path Clean the document paper pathFailed the gear Check the gearFailed the ADF motor Go to ADF MOTOR (ADF provided model only) (P.159)Failed the ADF cover open switch lever Replace the ADF cover open switch leverMULTIPLE DOCUMENTFEED(NO DOCUMENTFEED,DOCUMENT JAMand MULTIPLE DOCU-MENT FEED.) (P.126)Dirty or failed the separation roller Clean or replace the separation rollerDirty or failed the separation rubber Clean or replace the separation rubberFailed the separation spring Replace the separation spring2 SKEW (ADF) (P.128) Dust or scratch on the document paper path Clean the document paper pathFailed the document feed roller Replace the document feed rollerFailed the document guide Replace the document guide3 THE SENT FAX DATA ISSKEWED (P.129)The cause of ADF Go to SKEW (ADF)(P.128)The cause of scanner glass ----Problem with the other FAX machine4 THE RECEIVED FAXDATA IS SKEWED (P.129)The cause of printing Go to SKEW (ADF)(P.128)Problem with the other FAX machine5 THE RECEIVED OR COP-IED DATA IS EXPANDED(P.129)Dirty or failed the document feed roller (at ADF) Clean or replace the document feed rollerDirty or failed the separation roller (at ADF) Clean or replace the separation rollerFailed CIS movement (at SG) Replace the belt or the gear or the shaft or the FB motor6 BLACK OR WHITE VERTI-CAL LINE IS COPIED(P.130)Dirty or failed the white plate and sheet (2places)Clean or replace the white plate and sheetDirty or failed the glass board Clean or replace the glass boardThe cause of printing Go to DARK OR WHITE VERTICAL LINE (P.115)Failed CIS Go to CIS CONTROL SECTION (P.161)7 AN ABNORMAL IMAGE ISCOPIED (P.131)Dirty or failed the white plate and sheet (2places)Clean or replace the white plate and sheetDirty or failed the glass board Clean or replace the glass boardDirty or failed the document feed roller (at ADF) Clean or replace the document feed rollerDirty or failed the separation roller (at ADF) Clean or replace the separation rollerFailed CIS movement (at SG) Replace the belt or the gear or the shaft or the FB motorFailed CIS Go to CIS CONTROL SECTION (P.161)The cause of printing Go to DARK OR WHITE VERTICAL LINE (P.115)