General Programming80 Programming Guide[114] VM Command DTMF SetDescriptionSets the DTMF (Dual Tone Multi-Frequency) command signals transmitted to your VoiceProcessing System (VPS). There are four commands available: Leave Message; Get Message;Automated Attendant Service; Voice Mail Service. These commands are used in the followingways:(A) If your VPS is used for Voice Mail (VM) Service(1) Call Forwarding / Intercept Routing to Voice MailIf a call is forwarded to the VPS, your system will send a mailbox number to the VM port. Thisallows the caller to leave a message without knowing the mailbox number.• Required entries (selections):LV-MSG (Leave Message): This command is transmitted to a VM port if a call isforwarded or intercepted and rerouted to the port.AA-SVC (Automated Attendant Service): If AA Service is set to "Start" in program[990], Area 01 - Bit 16, the "AA-SVC" command is sent to a VM port if an incomingoutside call is answered by the VM port.• Other programming required (program addresses): [106]; [602]; [609]; [990], Area 01 -Bit 16; [990], Area 02 - Bit 8(2) Hearing the message at the extensionIf the VPS receives a message and lights the MESSAGE button indicator of the dialedtelephone, the telephone user can hear the message by pressing the MESSAGE button.• Required entries (selections):GETMSG (Get Message): This command is transmitted to a VM port when the messagereceiver presses the MESSAGE button.VM-SVC (Voice Mail Service): The "VM-SVC" command is a code transmittedpreceding the "GETMSG" command above.This is effective to switch to VM port when an AA port lights the MESSAGE indicator.• Other programming required (program addresses): [609]; [990], Area 02 - Bit 8(B) If your VPS is used for Automated Attendant (AA) ServiceAn AA port answers an incoming outside call to provide AA services, such as calltransfer, receiving a message.• Required entries (selections):VM-SVC (Voice Mail Service): The "VM-SVC" command is a code transmitted beforethe "LV-MSG" code if an operator transfers a call to an extension and then it isforwarded to an AA port so that the AA port can be switched to the VM port temporarily.• Other programming required (program addresses): [106], [602]Selection• LV-MSG / GETMSG / AA-SVC / VM-SVC• DTMF signal number: 16 digits (max.)DefaultLV-MSG — H; GETMSG — *H; AA-SVC — #8 ; VM-SVC — #6
