Table of Contents 153.3.3 Files ...........................................................................................................................1733.4 System Administration ..............................................................................................1753.4.1 System Administration ..............................................................................................1753.4.2 On-site Administration (Local Connection)..............................................................1753.4.3 Remote Administration (Remote Connection)..........................................................1763.5 Operational Mode ......................................................................................................1793.5.1 Operational Mode......................................................................................................1793.5.2 Interactive Programming - On-site ............................................................................1793.5.3 Interactive Programming - Remote ...........................................................................1803.5.4 Batch Programming...................................................................................................1813.6 Backup.........................................................................................................................1823.6.1 Backup.......................................................................................................................1823.6.2 Download (from PBX to PC) ....................................................................................1823.6.3 Upload (from PC to PBX) .........................................................................................1833.7 End-User License Agreement....................................................................................1853.7.1 End-User License Agreement ...................................................................................1854 Utility4.1 Introduction ................................................................................................................1884.1.1 Introduction ...............................................................................................................1884.1.2 Structure of Utility Program......................................................................................1884.2 Diagnosis .....................................................................................................................1894.2.1 Diagnosis ...................................................................................................................1894.2.2 Card/Port Test (On-line diagnosis)............................................................................1894.2.3 CPU Test (off-line diagnosis) ....................................................................................2044.2.4 TSW Test (off-line diagnosis) ...................................................................................2064.3 Traffic Informatioin....................................................................................................2134.3.1 Traffic Information ....................................................................................................2134.3.2 Station........................................................................................................................2144.3.3 Trunk Group ..............................................................................................................2154.3.4 Operator.....................................................................................................................2174.3.5 UCD (Uniform Call Distribution) .............................................................................2184.3.6 OGM..........................................................................................................................2194.3.7 AGC...........................................................................................................................2204.4 System Status ..............................................................................................................2214.4.1 System Status ............................................................................................................2214.4.2 System Status Screen ................................................................................................2214.4.3 Card Status Screen ....................................................................................................2234.4.4 Port Status Screen......................................................................................................2244.5 Error Log ....................................................................................................................2264.5.1 Error Log ...................................................................................................................2264.5.2 Error Log Screen .......................................................................................................2264.5.3 Error Message Tables ................................................................................................2284.6 Log File........................................................................................................................2324.6.1 Log File .....................................................................................................................2325 Troubleshooting5.1 Troubleshooting ..........................................................................................................2365.1.1 Installation .................................................................................................................236