2.3 Receiving CallsOperation 552.3 Receiving Calls2.3.1 Answering Calls* When going off-hook using the MONITOR button, you have to lift the handset to talkto the other party.• Hands-free operationTo keep your hands free, press the SP-PHONE button instead of lifting the handset. You canperform other tasks at the same time.Helpful hints for the hands-free operationUse your telephone in a quiet room for best performance.If the other party has difficulty hearing you, decrease the volume.If you and the other party talk at the same time, parts of your conversation will be lost. Toavoid this, talk alternately.• If the Caller ID feature is available, you may confirm the caller's phone number and namebefore answering an outside call.Pressing the SHIFT button displays the outside line number and name.The caller's information from your telephone company will only be sent to the pre-assignedextension.Talk.Off-hook.Select one of the following methods:• Lift the handset to receive the preferred line.(Default: Ringing line is selected.)• Press the SP-PHONE or MONITOR* button.• Press the flashing red / green CO, green INTERCOM or green PDN / red SDN button directly.PT / SLT0111111111John ThomasExtension STA SpeedFeatures SYS SpeedCall LogSHIFT10101 PanasonicExtension STA SpeedFeatures SYS SpeedCall LogSHIFT