Panasonic KX-TDA100 Installation Manual

Also see for HYBRID IP-PBX KX-TDA100: User guide User guide Technical information Technical information Features guide

Contents

Panasonic KX-TDA100 Installation Manual Manual pdf 170 page image

4.1 Troubleshooting170 Installation Manual4.1.3 OperationPROBLEM PROBABLE CAUSE SOLUTION• When using thespeakerphone on an APT,nothing is audible.• The HANDSET/HEADSETselector is set to the"HEADSET" position.• When the headset is not used, set theHANDSET/HEADSET selector to the"HANDSET" position.• When using thespeakerphone/monitormode with a DPT, nothing isaudible.• The "HEADSET" mode isselected by PersonalProgramming, "Handset/Headset Selection".• When the headset is not used, selectthe "HANDSET" mode by PersonalProgramming.• The PT does not ring. • The ringer volume is off. • Turn on the ringer volume.• During a power failure,extensions connected toports 1 to 4 of MSLC16/SLC16 and ports 1 to 2 ofDHLC8/SLC8 cards do notoperate.• A DPT or APT is connectedto the extension port.• The dialing mode (tone orpulse) is incorrect.• Disconnect the DPT or APT andconnect an SLT.• Set the Tone/Pulse switch to the otherposition.• Originating an outside call,call transfer, or conferencecannot be performed.• The corresponding CObutton does not exist on thePT.• Program the CO button. Refer to"1.18.2 Flexible Buttons" in the FeatureGuide.• Cannot register the PS. • Wrong PersonalIdentification Number (PIN)is registered to the PS.• Register the PIN set to the Hybrid IP-PBX into the PS.• CS is not connectedproperly.• Make sure that the cable is connectedproperly with correct pin assignments.Also, make sure that the cable does notmake short circuits.• Switch all DIP switches off.• PS becomes out of range. • CSIF card is not working. • Install the CSIF card properly.• Cannot make calls using thePS.• CS is not working. • Make sure that the cable is connectedproperly with correct pin assignments.Also, make sure that the cable does notmake short circuits.• Switch all DIP switches off.• Location of CS is not good. • Locate the CS properly (refer to "2.8.5Site Survey" ).• Access system of the PS isnot properly set.• Change the access system setting ofthe PS to the appropriate system orautomatic.• Noise is frequent while usingthe PS.• Conversations disconnectwhile using the PS.• Call handover is notworking while using the PS.• PS is out of CS coveragearea.• Locate the CS properly (refer to "2.8.5Site Survey" ).