1.9 IFeature Manual 139→ Miscellaneous—Maximum No. of Busy Extensions2.9.11 [3-5-3] Incoming Call Distribution Group—Miscellaneous→ Options—Wrap-up Timer based on→ Options—Longest Idle Distribution (Optional SD Card Required)2.9.12 [3-5-4] Incoming Call Distribution Group—Member—Delayed Ring2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 8—Wrap-up Timer2.10.10 [4-2-1] Portable Station—Extension Settings—Option 8—Wrap-up TimerPT Programming Manual[621] Incoming Call Distribution Group Delayed Ringing[624] Incoming Call Distribution Group Distribution Method[632] Maximum Number of Agents1.9.3 ICD Group Features—Log-in/Log-outDescriptionMembers of an incoming call distribution group can join (Log-in) or leave (Log-out) the group manually.They can leave the group temporarily when they are away from their desks, to prevent calls being sent totheir extensions. They can return to the group when they are ready to answer calls.Wrap-up:While logged in, a member extension can have a preprogrammed time period automatically for refusing callsafter completing the previous call (Wrap-up time). While the Wrap-up timer is active, calls to all incomingcall distribution groups to which the extension belongs will skip the extension so that the extension user canperform necessary tasks such as reporting on the previous call.Wrap-up mode can also be activated manually (Not Ready) by pressing the Wrap-up button.[Log-in/Log-out and Wrap-up Status Example]Conditions• It is programmable whether the last remaining logged-in extension can log out.Logged-outLogged-inReady ReadyReady Not ReadyExtn.101Extn.102Extn.102Extn.103Extn.104Wrap-upExtn.105Extn.106Incoming call Incoming call Incoming callReadyWaiting for callCallcompletedCallarrivesAnswering a callWrap-upFinishing paperworkNot ReadyFinishing paperwork/temporary breakWrap-uptime expiresWrap-upbutton pressedWrap-upbutton pressed
