Useful Information19Useful InformationTroubleshootingIf you still have difficulties after following the instructions in this section,disconnect the base unit’s AC adaptor and turn off the handset, thenreconnect the base unit’s AC adaptor and turn on the handset.Problem Cause/solutionw is flashing. L The handset is too far from the baseunit. Move closer.L The base unit’s AC adaptor is notconnected. Check the connections(page 5).L You are using the handset or base unitin an area with high electricalinterference. Re-position the base unitand use the handset away fromsources of interference.L The handset registration is cancelled.Register the handset to the base unit(page 21).I cannot make or receivecalls.L The base unit’s AC adaptor ortelephone line cord is not connected.Check the connections.L The call bar feature is turned on. Turn itoff (page 14).L You dialled a call restricted number(page 15).L The key lock feature is turned on. Turnit off (page 10).L The dialling mode may be setincorrectly. Change the setting(page 9).The unit does not ring. L The ringer volume is turned off. Adjustthe ringer volume (page 13).The handset display isblank.L The handset is not turned on. Turn thepower on (page 6).The handset will not turnon.L Make sure that the batteries areinstalled correctly (page 6).L Fully charge the batteries (page 7).I have changed thedisplay language to alanguage I cannot read.L Change the display language (page 9).A busy tone is heardwhen {C} is pressed.L The handset is too far from the baseunit. Move closer and try again.Problem Cause/solutionTG1311_1312_1313EG(e).book Page 19 Tuesday, October 21, 2008 5:04 PM