Useful Information19Useful InformationTroubleshootingIf you still have difficulties after following the instructions in this section,disconnect the base unit’s AC adaptor and turn off the handset, thenreconnect the base unit’s AC adaptor and turn on the handset.Problem Cause/solutionw is flashing. L The handset is too far from the baseunit. Move closer.L The base unit’s AC adaptor is notconnected. Check the connections(page 5).L You are using the handset or base unitin an area with high electricalinterference. Re-position the base unitand use the handset away fromsources of interference.L The handset registration is cancelled.Register the handset to the base unit(page 20).I cannot make or receivecalls.L The base unit’s AC adaptor ortelephone line cord is not connected.Check the connections.L The call bar feature is turned on. Turn itoff (page 14).L You dialled a call restricted number(page 15).L The key lock feature is turned on. Turnit off (page 11).L The unit is not designed to be used withrotary/pulse dialling services.The unit does not ring. L The ringer volume is turned off. Adjustthe ringer volume (page 13).The handset display isblank.L The handset is not turned on. Turn thepower on (page 7).The handset will not turnon.L Make sure that the batteries areinstalled correctly (page 6).L Fully charge the batteries (page 7).I have changed thedisplay language to alanguage I cannot read.L Change the display language(page 10).A busy tone is heardwhen {C} is pressed.L The handset is too far from the baseunit. Move closer and try again.Noise is heard, soundcuts in and out.L You are using the handset or base unitin an area with high electricalinterference. Re-position the base unitand use the handset away fromsources of interference.L Move closer to the base unit.L If you use a DSL/ADSL service, werecommend connecting a filter (contactyour DSL/ADSL service provider) to thetelephone line between the base unitand the telephone line socket. Contactyour DSL/ADSL provider for details.I fully charged thebatteries, but 7 stillflashes.L Clean the charge contacts and chargeagain (page 7).L It is time to replace the batteries(page 6).Problem Cause/solutionTG1411_1412AL(e).book Page 19 Monday, December 14, 2009 4:28 PM