Useful Information41TroubleshootingGeneral useProgrammable settingsProblem Cause/solutionThe unit does not work. L Make sure the battery is installed correctly andfully charged (page 10).L Check the connections (page 9).L Unplug the base unit’s AC adaptor to reset theunit. Reconnect the adaptor and try again.L The handset has not been registered to thebase unit. Register the handset (page 45).I cannot hear a dial tone. L Confirm the telephone line cord is properlyconnected (page 9).L Disconnect the unit from the telephone line andconnect a known working telephone. If theworking telephone operates properly, contactour service personnel to have the unit repaired.If the working telephone does not operateproperly, contact your service provider/telephone company.The communicationbetween the base unit andthe handset is unstable.L The handset may not be properly registered. Tryto re-register the handset (page 45).The indicator on the topright of the handset flashesslowly.L New messages have been recorded. Listen tothe new messages (page 29).L New Voice Mail messages have been recorded.Listen to the new Voice Mail messages (page34).Problem Cause/solutionI cannot program items. L Programming is not possible while either thebase unit or another handset is being used. Tryagain later.I cannot set the alarm. L In order to set the alarm, you must first set thedate and time (page 13).L The handset has lost communication with thebase unit. Move closer to the base unit, and tryagain.