Frequently asked questionsIf you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,and then insert them into the handset again.Question Cause/solutionWhy is displayed? R The handset is too far from the base unit. Move closer.R The base unit’s AC adaptor is not properly connected.Reconnect AC adaptor to the base unit.R The handset is not registered to the base unit. Register it.1. Handset: MMENUN#1302. Handset: MbN: “Panasonic DECT” a MSELECTN3. Base unit: Press and hold MLOCATORN for about 5seconds.4. Handset: Press MOKN, then wait until a long beep sounds.“Main unit nopower” or “No link.”is displayed. How do Iremove this messagefrom the display?R Confirm the base unit’s AC adaptor is connected to the unit andthe power outlet correctly.R The handset has lost communication with the base unit. Movecloser to the base unit and try again.R Unplug the base unit’s AC adaptor to reset the unit. Reconnectthe adaptor and try again.Time on the unit hasshifted.R The unit automatically adjusts the date and time each timecaller information including date and time is received (Caller IDsubscribers only). To adjust the time, wait for an incoming call.R Incorrect time information from incoming Caller ID changes thetime. Set the time adjustment to “Manual” (this will turnautomatic adjust off).Handset:1. MMENUN#2262. MbN: Select the desired setting. a MSAVEN a MOFFNWhy am I unable to paira cellular phone to thebase unit?R Depending on the compatibility of the cellular phone, you maynot be able to pair it to the base unit. For more information,please visithttp://shop.panasonic.com/bluetooth-phoneR Confirm that the Bluetooth feature of your cellular phone isturned on. You may need to turn this feature on depending onyour cellular phone.No sound/noisy soundwhile talking via cellularline (Link to cell).R Your cellular phone does not work in HD voice properly.Change voice quality mode from “Enhanced” (HD Voice) to“Normal” using the following method.Handset:1. MMENUN#6012. MbN: “Normal” a MSAVENHow can I increase thehandset volume level?R Press the volume key MDN repeatedly while talking.18 For assistance, please visit http://shop.panasonic.com/supportUseful Information