For assistance, please visit http://www.panasonic.com/consumersupport 13Customer servicesCustomer Services DirectoryObtain Product Information and Operating Assistance; locate your nearest Dealer orServicenter; purchase Parts and Accessories; or make Customer Service andLiterature requests by visiting our Web Site at:http://www.panasonic.com/consumersupportor, contact us via the web at:http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (1-800-211-7262),Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.TTY users (hearing or speech impaired users) can call 1-877-833-8855.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Purchase Parts, Accessories and Instruction Books online for all PanasonicProducts by visiting our Web Site at:http://www.pasc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)(Monday - Friday 9 am to 9 pm, EST.)Panasonic Services Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and PersonalChecks)Accessory PurchasesService in Puerto RicoPanasonic Puerto Rico, Inc.San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,Carolina, Puerto Rico 00985Phone (787)750-4300, Fax (787)768-2910