17Useful InformationTroubleshootingLiquid damageCaution:≥ To avoid permanent damage, do not use a microwave oven to speed up the dryingprocess.Problem Cause/solutionThe unit does not work. ≥ Check the connections (page 7).The unit does not ring. ≥ The RINGER selector is set to OFF. Set to HIGH orLOW (page 8).You cannot dial. ≥ Check the dial tone. If there is no dial tone, checkthe connections (page 7).≥ The dialing mode may be set incorrectly. Changethe settings (page 7).≥ Dial lock is turned on. To turn it off, see page 10.≥ {PROGRAM} or {PDIAL LOCK} may have beenpressed. Hang up the handset and try again.You cannot store a phonenumber in memory.≥ Confirm the handset is off the cradle.≥ Do not enter a phone number more than 32 digitslong, or the entered number and the previouslystored number will be cleared.≥ When using the dial lock (page 10), you cannotstore emergency number in the {EMERGENCY}.You cannot redial bypressing {REDIAL}.≥ If the last number dialed was more than 32 digitslong, the number will not be redialed correctly.How to exit the programsetting?≥ Place the handset on the cradle.Problem Cause/solutionLiquid or other form ofmoisture has entered theunit.≥ Disconnect the telephone line cord from the unit.Leave the unit to dry for at least 3 days. After theunit is completely dry, reconnect the telephone linecord.KX-TS820FX.book Page 17 Wednesday, January 13, 2010 11:55 AM