18. Materials5650 Depending on the version of the OS, there are two types of user account (localaccount/Microsoft account).Ensure you use the local account user name and password.0 At the time of purchase, this camera is set to use a workgroup name of“WORKGROUP”.If you have changed the workgroup name of the PC, this will not be recognised.In the [Wi-Fi Setup] menu, [PC Connection], change the workgroup name of the PCto which to connect. (l 517)0 Check that the login name and password are correctly typed.0 When the clock settings of the PC connected to the camera differs considerably fromthose of the camera, the camera cannot be connected to the PC depending on theOS.0 Confirm that the login information (login ID/user name/email address/password) iscorrect.0 Is the size of the image too large?– Reduce the image size at [Size] (l 515), and then send.– Transmit after dividing the video with [Video Divide] (l 364).0 It may take longer time to transmit when distance to the wireless access point is far.Transmit closer to the wireless access point.0 File format of the video that can be sent differs depending on the destination.(l 494)When trying to connect to a PC by Wi-Fi, this does not recognise theuser name and password, and connection is not possible.The PC is not recognised when I use a Wi-Fi connection.The camera cannot be connected to the PC using the Wi-Fi function.Images cannot be transmitted to the web service.It takes time to transmit an image to the web service.Transmission of the image fails midway.Some images cannot be transmitted.