- 54 -BEFORE REQUESTING SERVICEReview this chart to find do-it-yourself solutions for minor performance problems.Any service needed, other than those described in these Operating Instructions,should be performed by an authorized service representative.PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTIONVacuum cleaner 1. Unplugged at wall outlet. 1. Plug in firmly.will not run. 2. ON-OFF switch not turned on. 2. Push on/off switch to on.3. Thermal protector tripped. 3. Allow to cool 50 minutes andthermal protector will reset itself.4. Tripped circuit breaker/blown 4. Reset circuit breaker or replacefuse at household service panel. fuse.5. Defective wall outlet. 5. Check with a good appliance orlamp. Have outlet properlyserviced.Poor job of dirt 1. Dust cover improperly installed. 1. Properly install dust cover.pickup. 2. Clogged hose or nozzle. 2. Clean hose or nozzle area.3. Hose not inserted fully. 3. Insert hose.4. Full or clogged dust bag. 4. Replace dust bag.5. Dirty filters. 5. Clean or replace secondary filterand/or replace exhaust filter.6. Broken belt. 6. Replace belt.7. Belt not installed on motor shaft. 7. Install belt on motor shaft.8. Worn agitator. 8. Replace agitator.9. Hole in hose. 9. Replace hose.Dust escapes 1. Bag improperly installed. 1. Properly install bag.the dust bag. 2. Bag torn. 2. Replace bag.Agitator does not 1. Carpet/Bare floor selector in 1. Select CARPET position.turn. BARE FLOOR position.2. Broken belt. 2. Replace belt.3. Tripped overload protector in 3. Remove any items that may benozzle. caught or jammed, then reset. Ifvacuum cleaner starts and stopsagain, clean agitator and endcaps, then reset.4. Handle in full upright position. 4. Move handle from uprightposition.Airflow restricted 1. Tool use restricts air flow. 1. Check tools for fuzz, lint, petwith attachment hair or other debris.use –or– sound 2. New carpet fuzz clogged air path. 2. See REMOVING CLOGSchanges. section and clean hose.WARNINGElectrical Shock or Personal Injury HazardDisconnect the electrical supply before servicing or cleaning the vacuum cleaner.Failure to do so could result in electrical shock or personal injury from vacuumcleaner suddenly starting.