24Limited Warranty & Customer Services DirectoryPANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC SALES COMPANY,DIVISION OF MATSUSHITA ELECTRIC DIVISION OF MATSUSHITACORPORATION OF AMERICA ELECTRIC OF PUERTO RICO, INC.,One Panasonic Way Ave. 65 de Infanteria, Km. 9.5Secaucus, New Jersey 07094 San Gabriel Industrial ParkCarolina, Puerto Rico 00985Panasonic Microwave Oven ProductLimited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, PanasonicConsumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”)will, for the length of the period indicated on the chart below, which starts with the date of original purchase("warranty period"), at its option either (a) repair your product with new or refurbished parts, or (b) replace itwith a new or a refurbished product. The decision to repair or replace will be made by the warrantor.PARTS LABORALL PARTS (EXCEPT MAGNETRON TUBE) 1 (ONE) YEAR 1 (ONE) YEARMAGNETRON TUBE 5 (FIVE) YEAR 1 (ONE) YEARDuring the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period,there will be no charge for parts. You must carry-in or mail-in your product during the warranty period. Thiswarranty only applies to products purchased and serviced in the United States or Puerto Rico. This warrantyis extended only to the original purchaser of a new product which was not sold "as is". A purchase receipt orother proof of the original purchase date is required for warranty service.Carry-In or Mail-In ServiceFor Carry-In or Mail-In Service in the United States call 1-800-211-PANA(7262) or visit Panasonic Web Site:http://www.panasonic.comFor assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVERglass, plastic parts, temperature probes(if included) and normal wear and tear or cosmetic damage. The war-ranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused byproducts not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mis-handling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer con-trols, improper maintenance, power line surge, lightning damage, modification, or commercial use (such asin a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than aFactory Service center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COV-ERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGESRESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WAR-RANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install aninstalled unit if applicable, or travel to and from the servicer. The items listed are not exclusive, but are forillustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MER-CHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations onhow long an implied warranty lasts, so the exclusions may not apply to you.This warranty gives you specific legal rights and you may also have others rights which vary from state tostate. If a problem with this product develops during or after the warranty period, you may contact your deal-er or Service center. If the problem is not handled to your satisfaction, then write to the warrantor'sConsumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOURRESPONSIBILITY.Obtain Product Information and Operating Assistance; locate your nearest Dealer or servicenter; pur-chase Parts and Accessories; or make Customer Service and Literature requests by visiting our WebSite at: http://www.panasonic.com/supportor, contact us via the web at: http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA(7262),Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.Customer Services DirectoryMatsushita Electric of Puerto Rico, Inc. Panasonic Sales Company Factory Servicenter:Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985Phone (787)750-4300, Fax (787)768-2910Service in Puerto RicoFor hearing or speech impaired TTY users, TTY: 1-877-833-8855