82 For assistance, please call : 1-888-VIEW PTV(843-9788) or, contact us via the web at: http://www.panasonic.com/contactinfoBefore you call for service, determine the symptoms and make a few simple checks asshown below.Symptoms Checks PagePower does not turn ON. • Is the power plug plugged in? 22No picture even if the power is turned ON.LAMP indicator blinks red.• Please replace lamp with a new one. Please consult your nearestdealer, if not still repaired. 73-74The power turnsOFF.The POWER indicatorflashes orange twiceevery 5 seconds.• The lamp cover is ajar. Firmly replace the cover. 74The TEMP indicatorflashes 2 or 4 timesevery 5 seconds.• Check whether or not the vents are clogged. 74• Is the set being used in a location that is hot? 74The TEMP indicatorflashes 5 times every5 seconds.• Please consult your nearest dealer. 74Power turns off whileanother indicator isflashing.• Please consult your nearest dealer. 74Remote control does not function.• Are the batteries dead or inserted incorrectly? 7• Is the remote control sensor in direct light of fluorescent lamps orother strong sources of light? -• Did you correctly set the remote control code? 75Image shakes. • Is the antenna or antenna cable old, broken or shorted? -Image is not clear.• Is the antenna cable connected properly? 12-14• Sudden changes in ambient temperature may cause condensationin the internal optics. Condensation should disappear after Powerhas been ON for a while.-Color patches or no color. • When using a VCR and selecting channels on the TV, is theTV/VIDEO mode for the VCR set to TV? -Image appears doubled or tripled.• Is the antenna facing the right direction? -• Is the antenna receiving any signals reflected off of mountains orbuildings. -Images disappear at the top and bottom ofthe screen.• When using 16:9 image software, there is no picture at the top andbottom of the screen (cinema vision size software, etc.). -During ZOOM modes, the image is cut off atthe top and bottom.• Has the screen position been changed? If so, adjust screenpositioning.32-33,40-41Some parts of the screen are always lit whileothers do not light up.Some parts of the screen do not light up.• This is a characteristic of the LCD panel and not a malfunction. -Fan is operating even though TV Power isOFF.• This is because the cooling fan is operating. The fan will stop afterabout 1 minute. 22An OSD instructing to replace the lamp isdisplayed. (The LAMP indicator is lit red.) • Replace lamp with a new one. 73-74Relighting the lamp when it is hot makes asound. • This is a characteristic of the lamp and not a malfunction. -Leaving stationary images, such as stillvideo images, web pages, or filler bars (usedfor NORMAL aspect mode), on-screen foran extended period of time can leave ghostimages on the screen.• This is a characteristic of the LCD panel and not a malfunction. Trydisplaying constantly moving pictures which fill the entire screen, orturn the power OFF for a while to return the screen to normal.-An OSD advising “AIR FILTER CLEANING...”is displayed. • Please consult your nearest dealer. -When a bright picture is displayed, stain-likeblotches appear.• This can occur if the ambient temperature changes suddenly. Trygently rubbing the stained areas with a soft cloth. -Troubleshooting