62Before you call for service, determine the symptoms and make a few simple checks as shown below.Problem Possible solution PagePower does not turn ON. Is the power cord plugged in?• 24Remote Control/ Unit buttons do not function.Power does not turn ON or OFF.Image is distorted. Image freezes.Press unit POWER button down over 7 seconds. The POWER indicator goesout. If the Power was On, the screen will also disappear. After 5 seconds, turnPower On and operate unit normally. If the steps above do not restore normaloperation, disconnect then reconnect the AC plug and turn the power On.•-The powerturns OFF.Power turns off while anotherindicator is flashing. Please consult your nearest dealer.• 61Remote Control does not function.Are the batteries dead or inserted incorrectly?• 7Is the Remote Control sensor in direct fluorescent lamp light or other strongsources of light?• 10Image shakes. Is the antenna or antenna cable old, broken, or shorted out?• -Image is not clear.(blurring / vertical lines)Is the antenna cable connected properly?• 12-17A sudden temperature change may have caused condensation in the internaloptics which results in blurring or vertical lines. Please wait until roomtemperature is normal and constant before turning power ON. These symptomswill clear up as time passes.•-Depending on the connected device, a 1080i input signal may cause the pictureto flicker. If the connected device has a format selection switch, set the formatto 720p.•-Color patches or no color. When using a VCR and selecting channels on the TV, is the TV/VIDEO modefor the VCR set to TV?• -Image appears doubled or tripled. Is the antenna facing the right direction?• -Is the antenna receiving any signals reflected off of mountains or buildings?• -Images disappear at the top and bottom of thescreen.When using 16:9 image software (cinema vision size software, etc.), there is nopicture at the top and bottom of the screen.• -During ZOOM modes, the image is cut off atthe top and bottom. Please adjust the V-Size. This is not a mulfunction.• 33, 36Some parts of the screen are always lit whileothers do not light up.Some parts of the screen do not light up.This is a characteristic of the LCD panel and not a malfunction.• -Fan is operating even though TV Power isOFF.This is because the cooling fan is operating. The fan will stop after about3 minutes.• 24Leaving stationary images, such as still videoimages, web pages, or filler bars (used forNORMAL aspect mode), on-screen for anextended period of time can leave ghostimages on the screen.This is a characteristic of the LCD panel and not a malfunction. Try displayingconstantly moving pictures which fill the entire screen, or turn the power OFFfor a while to return the screen to normal.•-Pictures from equipment are unusual when theequipment is connected via HDMI.Is the HDMI cable connected properly?• 12, 14-18, 21-22Turn Off the TV unit and device, then turn them On again.• -Check the input signal from the equipment.• 29No sound is produced.Is “Sound Mute” active?• 30Is the volume set to the minimum?• 29Is “Speaker output” set to “Off”?• 39Change “SAP” settings.• 32Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” insettings when the equipment isconnected via HDMI.• 39If digital sound connection has problem, select analog sound connection.• 21-23, 39Troubleshooting