P PCBefore requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem:In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or the website (http://www.panasonic.com).In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre close to you.Troubleshooting guideNo sound or there is alot of noise.No play.≥The HOLD function is on (➪page 2).≥The disc isn’t correctly set.≥The disc is scratched or dirty. (Tracks skipped.)≥The unit may not read MP3 correctly if it is shaken while it isreading the files.≥There is moisture on the lens. Wait for about an hour andthen try again.≥The lens is dirty: clean it with a blower (recommendedproduct: SZZP1038C). If the lens gets marked withfingerprints, gently wipe them off with a cotton swab.≥You may not be able to play MP3 if you have copied a multi-session disc that has no data between sessions.≥Ensure the plugs are inserted firmly.≥Wipe the plugs clean with a clean cloth.≥Noise may occur when playing MP3 if recording quality is poor.≥The elapsed playing time disappears and sound is interruptedif bumps continue repeatedly.≥Separate this unit from mobile telephones.Play doesn’t resumefrom the track whereplay stopped at.≥This doesn’t work if you change discs.≥This doesn’t work during random play.≥It may not work correctly under some conditions.Play doesn’t startfrom the first track.≥Random play modes may be on (➪page 6).≥Play resumes from the track where you last stopped play. Useskip to return to the first track.1The unit stopsworking.Disconnect then reconnect all power sources (batteries and ACadaptor).The model number and serial number ofthis product can be found on either theback or the bottom of the unit.Please note them in the space providedbelow and keep for future reference.MODEL NUMBERSERIAL NUMBERThis manual was printed with soy based ink.Panasonic Canada Inc.5770 Ambler Drive, Mississauga, Ontario L4W 2T3 www.panasonic.caC 2003 Matsushita Electric Industrial Co., Ltd.Printed in JapanRQT6782-PF0203KN0Cannot searchthrough tracks. You cannot search through MP3 files.Cannot skip albums. You cannot skip between the first and last albums during play.Display( The HOLD function is on (➪page 2).) ≥You haven’t inserted a disc or it isn’t inserted correctly.≥You have inserted a disc this unit cannot play.* The disc lid is open.' Full: The program already contains 20 tracks.Reading MP3 files.Panasonic Consumer Electronics Company,Division of Matsushita Electric Corporation of AmericaOne Panasonic Way Secaucus, New Jersey 07094 http://www.panasonic.comPanasonic Sales Company,Division of Matsushita Electric of Puerto Rico, Inc. (“PSC”)Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985p≥The indicator does not appear when the AC adaptor is connected.≥The indicator does not appear correctly under someconditions.The battery indicatorfails to appear or isincorrect.Portable CD playerOperating InstructionsModel No.SL-SW960VSL-SW963VJDear CustomerThank you for purchasing this product.Before connecting, operating or adjustingthis product, please read these instructionscompletely. Please save this manual forfuture reference.≥Keep the unit away from other tuners and televisions.≥The AM antena is in the unit, so noise may increase if youhold the unit.Radio reception isnoisy.The batteries may have reached the end of their service life.Usually they can be recharged 300 times.This is normal.≥This may occur after the first time you recharge the batteriesor after you haven’t used them for a long time. Play timeshould be restored after a few recharges.≥The batteries can go flat if you leave the AC adaptorconnected after recharging is complete.≥You aren’t using the special rechargeable batteries (➪page 5).≥You must insert two batteries before you can recharge them.≥The unit must be off before you can recharge.Play time is shortafter recharging.Cannot recharge.The AC adaptor becomeswarm during recharging.Play time is very shorteven after recharging.The batteries may take a maximum of 6 hours to rechargeunder some conditions.The batteries are takinga long time to recharge.