53FAQs, etc.Limited Warranty (for U.S.A. and Puerto Rico only)SpecificationsLimited Warranty (for U.S.A. and Puerto Rico only)Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic ConsumerElectronics Company (referred to as “the warrantor”) will, for the length of the period indicated on the chart below,which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your productwith new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replacewill be made by the warrantor.During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warrantyperiod, there will be no charge for parts.You must carry-in your product or arrange for on-site service during the Limited Warranty period. If non-rechargeablebatteries are included, they are not warranted. This Limited Warranty only applies to products purchased andserviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser andonly covers product purchased as new. A purchase receipt or other proof of the original purchase date is required forLimited Warranty service.On-Site or Carry-in ServiceFor On-Site or Carry-In Service in the United States and Puerto Rico call 1-877-95-VIERA (1-877-958-4372).On-site service where applicable requires clear, complete and easy access to the product by the authorized servicerand does not include removal or re-installation of an installed product. It is possible that certain on-site repairs will notbe completed on-site, but will require that the product or parts of the product, at the servicer’s discretion be removedfor shop diagnosis and/or repair and then returned.Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVERnormal wear and tear or cosmetic damage, nor does it cover markings or retained images on the glass panelresulting from viewing fixed images (including, among other things, non-expanded standard 4:3 pictures on widescreen TV’s, or onscreen data in a stationary and fixed location). The Limited Warranty ALSO DOES NOT COVERdamages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, orfailures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration,faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge,lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rentaluse of the product, service by anyone other than a Factory Service Center or other Authorized Servicer, or damagethat is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROMTHE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (Asexamples, this excludes damages for lost time, cost of having someone remove or re-install an installed unit ifapplicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALLEXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED WARRANTY OF MERCHANTABILITY, ARELIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on howlong an implied Limited Warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have others rights which vary from stateto state. If a problem with this product develops during or after the Limited Warranty period, you may contact yourdealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s ConsumerAffairs Department at the addresses listed for the warrantor.PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICHARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.Panasonic Plasma TelevisionLimited WarrantyPANASONIC CONSUMER ELECTRONICS COMPANY,DIVISION OFPANASONIC CORPORATION OF NORTH AMERICAOne Panasonic WaySecaucus, New Jersey 07094PLASMA TV CATEGORIES PARTS LABOR SERVICEUp to 37’ (diagonal) 1 (ONE) YEAR 1 (ONE) YEAR Carry-In42” (diagonal) and larger On-Site