- 117 -SupportFAQsPictureBefore requesting service or assistance, please follow these simple guides tosolve the problem.If the problem still persists, please contact your local Panasonic dealer forassistance.Black and white picture● Check that the output of the external equipment matches the input of theTV.Chaotic image, noisy● Set Noise Reduction and MPEG Noise Reduction in the Picture Menu toremove noise.Settings Picture Noise reduction settings● Check nearby electrical equipment (car, motorcycle, fluorescent lamp).Blurry or distorted image (no sound or low volume)● Reset channels.Watching Tuning and editing channels Auto TuningWhite spots or shadow images (noise)● Check the position, direction, and connection of the aerial.